At Coquettes Lingerie Store, we’re dedicated to helping you find pieces that make you feel confident and empowered. Our exclusive collections blend sensuality with sophistication, offering everything from delicate lingerie to show-stopping costumes and dancewear. Below you’ll find answers to our most common questions about shopping with us.

Product Questions

Q: What types of products does Coquettes Lingerie specialize in?
A: We offer an exclusive collection of lingerie, costumes, and dancewear including babydolls, bodystockings, bustiers, chemises, club dresses, competition heels, and themed costumes (angel, devil, animal, etc.). Our products are designed for women who want to express their confidence and sensuality.
Q: How do I choose the right size for lingerie?
A: We provide detailed sizing charts for each product category. For the perfect fit, measure yourself according to our guidelines and compare with the specific product’s measurements. When in doubt between sizes, we recommend sizing up for comfort.
Q: Are your costumes suitable for professional performances?
A: Absolutely! Our dancewear and competition heels are designed with performers in mind, offering both style and functionality. Many of our customers use our costumes for professional dance competitions and performances.

Shipping & Delivery

Q: Where do you ship?
A: We ship worldwide to empower women everywhere! Currently we’re unable to ship to some remote areas and parts of Asia due to customs restrictions. For specific country inquiries, please contact our concierge team.
Q: What are my shipping options?
A: We offer two shipping methods:
✈️ Express Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 days after dispatch.
🎁 Free Standard Shipping: For orders $50+, delivered via EMS in 15-25 days after dispatch.
Q: How discreet is your packaging?
A: Your privacy is our priority. All packages are shipped in plain, unmarked packaging with no branding or product descriptions visible externally.

Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption to protect all your payment information. We never store your full payment details on our servers.

Returns & Exchanges

Q: What is your return policy?
A: We stand by our craftsmanship. You may return unworn items in original packaging within 15 days of delivery for exchange or store credit. Please note return shipping costs are the customer’s responsibility, and we recommend using a trackable service.
Q: Can I exchange an item for a different size?
A: Yes! We’re happy to help with size exchanges. Please contact our concierge team at [email protected] within 15 days of receiving your order to initiate the process.

Account & Services

Q: Do you offer personal styling consultations?
A: Yes! Our stylists can provide personalized recommendations and help you choose the perfect shipping option if you need your order by a specific date. Contact us to schedule your consultation.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. For Express Shipping, you can track every step of the journey through DHL or FedEx’s website.
Still have questions? Our concierge team is ready to ensure your Coquettes experience is as flawless as our French lace. Email us at [email protected] – because the world should see you exactly as you choose to be seen.