At Coquettes Lingerie Store, we believe your privacy deserves the same exquisite care as our hand-sewn lingerie. This policy outlines how we protect and handle your personal information with the discretion and security you expect from a premier intimate apparel destination.
1. Information We Collect
We collect only what’s necessary to provide our signature service:
- Order Details: Sizing preferences, costume selections, and special instructions for your intimate apparel purchases
- Contact Information: Email and shipping address for discreet delivery of your orders
- Payment Data: Processed securely through our PCI-compliant systems (we never store full credit card numbers)
- Preferences: Style interests like dancewear or competition heels to personalize your shopping experience
- Technical Data: Browser information to optimize our site performance
2. How We Use Your Information
Your data enables us to deliver the Coquettes experience:
- Process orders for delicate lingerie and performance costumes with precision
- Provide discreet customer service for intimate apparel inquiries
- Improve our collections of bustiers, bodystockings, and themed costumes
- Prevent fraud with the same vigilance we apply to our security packaging
- Send occasional style updates (only with your consent)
3. Data Sharing & Disclosure
We treat your information with the confidentiality of our unmarked shipping:
- Service Partners: Only trusted providers involved in fulfilling your order (shipping carriers, payment processors)
- Legal Requirements: When required by law, with the same discretion we apply to all operations
- Business Transfers: In the event of acquisition, your data remains protected under these terms
- Never Sold: We do not trade or sell customer information
4. International Data Transfers
For our global clientele purchasing dancewear or specialty costumes:
- Data may transfer to servers in the US with appropriate safeguards
- Asian customers’ JCB transactions are processed with regional compliance
- We adhere to GDPR for European customers purchasing competition heels or lingerie
5. Data Security
We protect your data like our most delicate French lace:
- 256-bit SSL encryption throughout our checkout process
- PCI-DSS compliance exceeding industry standards
- Tokenization technology that prevents raw data storage
- Regular security audits of our systems
6. Your Rights
You maintain control over your personal information:
- Access: Request details of data we hold about your purchases
- Correction: Update sizing or preference information
- Deletion: Request removal of personal data (excluding transaction records required by law)
- Opt-Out: Unsubscribe from marketing at any time
- Restriction: Limit how we use your information
7. Cookies & Tracking
We use these technologies as thoughtfully as we select our fabrics:
- Essential Cookies: For secure checkout of bodysuits and costume shoes
- Preference Cookies: To remember your style selections like babydolls or club dresses
- Analytics: To improve our site performance (anonymous data only)
- Marketing Cookies: Only with your explicit consent
Manage preferences via your browser settings or our cookie consent tool.
8. Policy Updates
We may update this policy as our collections evolve. Significant changes will be communicated through our website or directly to registered customers.
Contact Us
For privacy inquiries or to exercise your rights, please contact our discreet concierge team:
Email: [email protected]
Postal: 415 West 42nd Street, Savannah, US 31401
We respond to all requests with the same attention we give to custom lingerie orders.
